Town Courier Deliveries In Singapore (CBD)

There are lots of companies which require document deliveries throughout the entire working day in the Central Business District (CBD) area – Shenton Way in Singapore. Due to this high demand for document couriers, lots of courier companies have come up. However, not all of them are good. Many of them have fallen short of their service quality and went out of business within weeks or months. However, there is a relatively new company whose services I have engaged recently, and I thought they were really good. I used to use Regent on a regular basis for my document deliveries, but recently I found them to be lacking in terms of number of couriers as well as their speed and customer service support. Now I use Navast ( They specialize in town to town deliveries in Singapore, and provide lots of support for document delivery statuses e.t.c. Word is that they got acquired recently but anyway, that’s not relevant to our discussion today.

When it comes to town to town deliveries, the essence of a good courier company is not prices, but accountability and speed of service and customer service support. When it comes to E-commerce businesses distributing their goods, they may need to find a low cost provider for their E-commerce product distribution because of the costs which will most likely needed to be passed onto their consumers. However, when it comes to document courier deliveries, it’s more about efficiency and promptness in customer service support. What I need is speed with accountability, and thus far, Navast Courier Service seems to work very well for us.

I highly recommend you check them out if you need town to town deliveries. Many people I know working in Tanjong Pagar work with them.

Work With A Responsive Courier Services Company

If you are an E-commerce website owner and have a lot of deliveries in Singapore to perform each day to your customers, then finding and working with a courier service with fast turnaround time is extremely important. If you’re an executive or founder at a business in Singapore which requires ad hoc courier deliveries throughout the week or month, then you also want to work with a courier company which is responsive to your requests and enquiries. The last thing you want is the lack of accountability.

There are several key reasons why you need to work with a responsive courier company in Singapore.

  • First of all, it gives you the reassurance that your package or item(s) are going to be delivered. There may be times where the courier company already has a full schedule and are unable to cater to your ad hoc delivery for the day. In such a situation, you want them to get back to you right away and at least let you know about their situation, so that you can rearrange for delivery on another day. This is so that you will not be waiting only for nobody to show up to pick up your item(s) for deliveries.
  • Secondly, there may be times where a particular document is extremely important to you or your business and you may worry excessively about the status of the delivery. Therefore, when you work with a good company like PCA Masters, or Regent, you will be able to be updated with the delivery status. This keeps you feeling reassured about your delivery.
  • Have you ever bought something from any company and found out that they’re extremely unresponsive? You certainly don’t want that when it comes to the courier company you’re partnering with. A courier may be handling something of great importance to you and you want to know that it is in safe hands.

In short, you would always want to work with a responsive courier company in Singapore.

Why Choose Couriers For Document Deliveries?

If you own a business or are working, there would definitely be many occasions where you are required to deliver important documents from your office to a customer or partner firm’s office. Even though Singapore is small, it would still take you a fair bit of time to travel from one end of Singapore to the other. Document deliveries in the city may be easy and you can do it yourself without wasting too much time and effort. However, if you need to deliver something too important to be delivered by mail, then you want private courier services in Singapore.

Many local courier companies provide very reliable document deliveries. In some other countries, you might find that the courier system is not safe… not even their postal services. However, courier companies like Network Courier and PCA Masters in Singapore are generally very reliable.

Why do I recommend courier companies instead of resorting to postal mail services or even registered mail by SingPost? This is because when you want to deliver something important to your recipient, it is much more professional and reliable to depend on something like courier companies instead of the postal services. There is no accountability when it comes to state postal services. If it gets lost in transit, nothing will be returned to you and you will not be compensated in monetary terms as well. How about registered mail? As mentioned in my previous post, you would need to travel to a local SingPost branch (which might not be near your office). Additionally, you would need to waste time and effort queuing up (and the queues can be really long on certain days!)

Instead of that, you can rest in your office and have a reliable courier pick up the documents from you and get it delivered safely and promptly. This saves you both time and effort while providing you with lots of accountability. In the event that the recipient is not around, they can return the package or document to you (and not just leave a form there asking the recipient to go to the nearest SingPost branch for registered mail – which is really stupid). You want to send your recipient something, so do it with more sincerity by using a professional courier.