First and foremost, my name is SargeWay and having lived in Singapore for the past 32 years, I find that many fellow Singaporeans still do not know a lot of things about the logistics industry in Singapore.
For example, there is a big difference between courier services and registered mail services in Singapore, but most of the people do not know this.
I get this question quite a lot, and so I decide to share the answer publicly here with everyone.
Firstly, courier services are services provided by private courier companies located within Singapore. These are companies such as PCA Masters Singapore or Regent. Courier services are basically delivery services but there would either be a rider or a driver who will be dispatched to pick up the items from you or the sender. You can specify the exact time that you want the collection to be performed. You can also specify the time that you want it to be delivered. Basically, it is a premium level of service where the deliveryman or courier will be able to cater to your every whim and wham. Courier services are meant for both businesses as well as consumers. Upon delivery, there would be a signed consignment note by the recipient to act as proof of receipt.
On the other hand, registered mail services are provided by SingPost and not couriers. Essentially, you will need to travel to any local SingPost branch in Singapore and pass them your documents or parcel over the counter. (Sometimes, you need to queue for very long.) They clearly do not offer any kind of pick up services whatsoever. You would need to deliver it to them. After they have collected the item(s) from you, it would be more similar to that of courier services, whereby the SingPost deliverymen would also provide the recipient with a consignment note which he or she would sign upon receiving it. However, something you might want to note is that registered mail can be really troublesome for businesses or busy individuals who have no time or patience to queue long queues at SingPost branches. The queues there is almost always very long. Why waste your precious effort and time on SingPost when you can engage private courier services for similar or perhaps even cheaper prices?
Make the decision… make the wise decision today!